FULFILLMENT POLICY

Orders are shipped within 1-3 business days from when the order is placed. Once an order ships, you will be notified by email with tracking details. 

Business days are Monday through Friday. Holidays and weekends are not included and no shipments are processed on those days. 

Once an order is shipped, it should arrive at your residence within 8-14 days at the latest. If possible we will ship at a quicker rate.

After an order leaves our warehouse, it is the sole responsibility of the carrier to deliver the order in good condition and in a timely manner. If an order arrives damaged a claim must be filed with the carrier. Please keep all original shipping containers and take pictures of the damages and notify us immediately at contactus@dryagehomekit.com. Failure to properly document damages may disqualify you from product replacement or reimbursement.

If an order is returned as undeliverable, a refund will be given minus the cost of shipping.